Frequently Asked Questions
Everything you need to know about furnishing your dream home with FurnitureMarket.
How long does shipping take for large furniture items?
Standard delivery for large items typically takes 7-14 business days. You will receive a tracking link and a call from our white-glove delivery partner to schedule a specific time slot once the item reaches your local hub.
Do you offer assembly services?
Yes, we offer professional assembly services for an additional fee at checkout. Our expert team will unpack, assemble, and place your furniture in the room of your choice, as well as remove all packaging materials.
What is your return policy for furniture?
We offer a 30-day return policy on all items in their original condition. Please note that a 15% restocking fee may apply, and return shipping costs for oversized items are the responsibility of the customer unless the item arrived damaged.
Are the wood materials sustainably sourced?
At FurnitureMarket, we are committed to sustainability. Over 80% of our wood collections are crafted from FSC-certified timber or reclaimed wood to ensure minimal environmental impact.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer flexible financing options through Affirm so you can pay for your furniture over time.
How can I request a fabric swatch before purchasing?
We want you to be confident in your choice. You can order up to five fabric swatches for free through our 'Request a Swatch' page to see the colors and textures in your own home lighting.